Creating consistent, accessible, and effective digital experiences at ACC.
Austin Community College’s websites and digital properties are essential to how we communicate, connect with our communities, and deliver information and services.
Our digital presence should reflect ACC’s brand, support the College’s mission, and provide a consistent, accessible, and user-centered experience across all platforms.
The Office of College Relations & Marketing (OCRM) establishes and maintains the governance framework, standards, and guidelines that support ACC’s web environment.
These resources outline the institutional requirements, responsibilities, and processes for developing, managing, and maintaining ACC websites and digital properties.
Web Governance
ACC’s Web Governance framework establishes institutional oversight, ownership, and decision-making authority for the College’s digital properties.
All digital properties created, maintained, or operated on behalf of ACC are subject to College governance, regardless of platform, technology, hosting environment, domain, or intended audience.
The ACC Website Governance Administrative Rule (3.1801.01) establishes institutional policy, while the Web Governance framework provides the structure for maintaining standards, evaluating exceptions, and ensuring institutional alignment.
View the Administrative Rule
Web Standards & Guidelines
These resources help content creators, developers, and institutional partners deliver digital experiences that meet ACC’s expectations for quality and consistency.
Web Standards
ACC Web Standards establish the requirements for creating and maintaining consistent, accessible, secure, and effective digital experiences.
These standards apply to ACC websites and digital properties and address the essential elements of our web presence, including content, design, accessibility, usability, and technology.
Web Guidelines
Supporting Web Guidelines provide practical guidance and recommended approaches for applying these requirements.
Explore Web Guidelines
Managing ACC Websites
ACC uses a coordinated approach to the development, management, and maintenance of its websites and digital properties.
Departments, programs, and institutional partners including division, school, and department based web teams share responsibility for maintaining accurate, relevant, and accessible content within their assigned areas, while OCRM provides institutional oversight and direction.
Established processes guide website requests, development, publishing, third-party integrations, and the ongoing management of ACC’s digital properties.
Web-related activities at ACC including planning a new website, updating existing content, or evaluating external platforms use these processes help ensure alignment with ACC’s standards and institutional priorities.
Explore Website Management Processes and Trainings→
Web Accessibility
Accessibility is a fundamental and legal requirement of ACC’s digital presence and a shared responsibility across the College.
ACC websites, web applications, and digital content must meet applicable accessibility requirements, including the Level A and Level AA success criteria and conformance requirements of the Web Content Accessibility Guidelines (WCAG) 2.1.
Accessibility considerations must be incorporated throughout the lifecycle of digital content and services, from initial planning and development through ongoing maintenance and review.
ACC provides standards and guidance to support accessible digital experiences for all users.
Review Web Accessibility Requirements →
Questions About ACC Websites?
The OCRM Web Team provides institutional guidance and consultation on website governance, standards, design, content, accessibility, and digital property development.
Departments and institutional partners planning new websites, major changes, or third-party digital services should consult OCRM early in the planning process.
Contact the OCRM Web Team
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